LOVELY TIME

Such lovely staff. the lovely lady receptionist always calls me by my name, and puts us in our special.room. such good service cant do enough.

MR CAMPANA

Lovely price great price and a fantastic location. staff were very helpful particularly sarah, thank you so much for an enjoyable stay

MISS

5 stars service in a 4 stars hotel, reservations manager sarah and her team made us feel extremely welcomed. rachel at reception was very welcoming also. the hotel looks great from the outside as well as the inside. even the kitchen staff gave us great a customer service and made us breakfast after breakfast time. i would recommend.

NOT RECOMMENDED

The colonnade hotel is well known to many, who like to visit london and to enjoy the unassuming coziness and cultural significance of the british capital. we used to stay at that hotel for many years, and it has always been an additional joy. the beautiful postcard with an elderly freud entering the hotel was with me for many years.unfortunately, this time everything has changed for worse. instead of exquisite christmas comfort, a boring common atmosphere, instead of the nice painting of the last century, new bright painting and tasteless gold. there is no warning on booking that the oldest elevator in london does not work and those hotel guests, who stay on the 4th and 5th floor. need to carry your luggage by themselvesfinally, in our room there was no hot water, fresh linen, bathrobes, towels, slippers and top it all off, on the first day, three hundred euros disappeared from the secret pocket of my bag, which i left in the corner of the room. after the hotel owner has changed, things get much much worse. and freud from the above mentioned postcard, could find here many subjects for his psychoanalysis !

MR D J ME

Excellent hotel , great location , will defo return

STAFF

I was impressed with the efficiency of the staff and in particular of mrs sara and mr.asis

HELLO

Hotel was wonderful. wish we were there more than 1 night.

CANCLED RESERVATION

I cancelled my reservation due a serious illness to a friend we were meeting, i explained this in an email but received no reply, there was an indication on my phone call also cancelling my room there could be a credit note i could use on a future visit.

NICE HOTEL

Clean comfortable room.

MR D GOULDING

Another enjoyable stay.

COLONNADE HOTEL

I really recommend this hotel.

RESTAURANT

The restaurant was disappointing. no one seemed to know how to make a gin and tonic and the young lad working on sunday night thought a vodka and orange juice was a cocktail and said he wasn’t sure the hotel did cocktails! the food was ok when it came but the whole operation was disorganised.

IMPROVEMENTS

The hotel was looking a bit shabby last time we stayed but we could see evidence of smartening up taking place. staff all friendly and helpful. comfy room. excellent breakfast. in a great position. a very good stay.