- Free Wi-Fi for our clients
- Complimentary English Breakfast when booking directly
- 20 % discount on the a la carte menu (food only)
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Home > Opinions
Opinions
The Colonnade Hotel
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Our8.6
ratingOut of 10 -
Our94%
recommendationsof our customers recommend us
I CHOOSE IT FOR
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Location8.64
I CHOOSE IT FOR
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- Christele, United Kingdom
- Cleanliness 9/10
- Personal attention 10/10
- Comfort of the rooms 9/10
- Location 10/10
- Hotel facilities 10/10
- Breakfast 10/10
MISS5 stars service in a 4 stars hotel, reservations manager sarah and her team made us feel extremely welcomed. rachel at reception was very welcoming also. the hotel looks great from the outside as well as the inside. even the kitchen staff gave us great a customer service and made us breakfast after breakfast time. i would recommend.9.7Recommended -
- Stephane, France--Recommended
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- Polenova, Russian Federation
- Cleanliness 10/10
- Personal attention 10/10
- Comfort of the rooms 10/10
- Location 10/10
- Hotel facilities 10/10
- Breakfast 10/10
NOT RECOMMENDEDThe colonnade hotel is well known to many, who like to visit london and to enjoy the unassuming coziness and cultural significance of the british capital. we used to stay at that hotel for many years, and it has always been an additional joy. the beautiful postcard with an elderly freud entering the hotel was with me for many years.unfortunately, this time everything has changed for worse. instead of exquisite christmas comfort, a boring common atmosphere, instead of the nice painting of the last century, new bright painting and tasteless gold. there is no warning on booking that the oldest elevator in london does not work and those hotel guests, who stay on the 4th and 5th floor. need to carry your luggage by themselvesfinally, in our room there was no hot water, fresh linen, bathrobes, towels, slippers and top it all off, on the first day, three hundred euros disappeared from the secret pocket of my bag, which i left in the corner of the room. after the hotel owner has changed, things get much much worse. and freud from the above mentioned postcard, could find here many subjects for his psychoanalysis !10Recommended -
- Darren, United Kingdom
- Cleanliness 10/10
- Personal attention 10/10
- Comfort of the rooms 10/10
- Location 10/10
- Hotel facilities 10/10
- Breakfast 10/10
MR D J MEExcellent hotel , great location , will defo return10Recommended -
- roberto, United Kingdom
- Cleanliness 8/10
- Personal attention 10/10
- Comfort of the rooms 9/10
- Location 10/10
- Hotel facilities 8/10
- Breakfast 8/10
STAFFI was impressed with the efficiency of the staff and in particular of mrs sara and mr.asis8.8Recommended -
- Sarah, United States of America
- Cleanliness 10/10
- Personal attention 9/10
- Comfort of the rooms 9/10
- Location 10/10
- Hotel facilities 10/10
HELLOHotel was wonderful. wish we were there more than 1 night.9.6Recommended -
- Nigel, United Kingdom
- Cleanliness 10/10
- Personal attention 10/10
- Comfort of the rooms 10/10
- Location 10/10
- Hotel facilities 10/10
- Breakfast 10/10
CANCLED RESERVATIONI cancelled my reservation due a serious illness to a friend we were meeting, i explained this in an email but received no reply, there was an indication on my phone call also cancelling my room there could be a credit note i could use on a future visit.10Recommended -
- Diane, United States of America
- Cleanliness 9/10
- Personal attention 9/10
- Comfort of the rooms 9/10
- Location 9/10
- Hotel facilities 9/10
- Breakfast 9/10
NICE HOTELClean comfortable room.9Recommended -
- David, United Kingdom
- Cleanliness 9/10
- Personal attention 10/10
- Comfort of the rooms 10/10
- Location 10/10
- Hotel facilities 10/10
- Breakfast 8/10
MR D GOULDINGAnother enjoyable stay.9.5Recommended -
- TEST, Spain
- Cleanliness 10/10
- Personal attention 10/10
- Comfort of the rooms 10/10
- Location 10/10
- Hotel facilities 10/10
- Breakfast 10/10
COLONNADE HOTELI really recommend this hotel.10Recommended -
- Judith, United Kingdom
- Cleanliness 10/10
- Personal attention 10/10
- Comfort of the rooms 10/10
- Location 10/10
- Hotel facilities 10/10
- Breakfast 10/10
RESTAURANTThe restaurant was disappointing. no one seemed to know how to make a gin and tonic and the young lad working on sunday night thought a vodka and orange juice was a cocktail and said he wasn’t sure the hotel did cocktails! the food was ok when it came but the whole operation was disorganised.10Recommended -
- Trish, United Kingdom
- Cleanliness 10/10
- Personal attention 8/10
- Comfort of the rooms 8/10
- Location 10/10
- Hotel facilities 9/10
- Breakfast 10/10
IMPROVEMENTSThe hotel was looking a bit shabby last time we stayed but we could see evidence of smartening up taking place. staff all friendly and helpful. comfy room. excellent breakfast. in a great position. a very good stay.9.2Recommended -
- Samantha Haswell, United Kingdom
- Cleanliness 10/10
- Personal attention 10/10
- Comfort of the rooms 10/10
- Location 10/10
- Hotel facilities 10/10
- Breakfast 10/10
MISD24hour reception, fabulous restaurant 20%discount on meals when booked through official site.2for1 drinks between 7&9.amazing breakfast10Recommended -
- Cornelius John, United Kingdom
- Cleanliness 10/10
- Personal attention 10/10
- Comfort of the rooms 10/10
- Location 10/10
- Hotel facilities 10/10
- Breakfast 10/10
21/03/2019I had a great stay with my girlfriend to celebrate her birthday. thank you to all the staff at the beautiful collonade hotel.10Recommended -
- Raghvendra, Switzerland
- Cleanliness 8/10
- Personal attention 9/10
- Comfort of the rooms 8/10
- Location 10/10
- Hotel facilities 10/10
- Breakfast 9/10
DR. R DUBEYA clean hotel with great service and hospitality. would stay here again without doubt.9Recommended